Clear Understanding Of The Marketing Automation Systems

By Tammie Caldwell


When thinking of automating marketing processes, you are referring to technologies and some software platforms that would help your marketing workforce or the whole organization ( if it is a marketing firm) become more effective in pushing your products in various online marketing channels. Such channels may include the use of email marketing, landing pages on websites and various social media sites. They remove the need of having a human do repetitive tasks that require attention online. However, commands must be specified to trigger them to action. All these shows the essence of the Marketing Automation systems.

Your marketing team will define what outcome they need from the platforms. They then specify the route the task that will lead to the desired outcome. The software takes in the commands, interprets them and implements what is required. The software is very efficient unlike human effort. Recent developments have made the platforms even better in analyzing visitors behavior and how to influence them to reach marketing goals. These software are normally hosted on cloud and used as a service.

There are three categories of marketing automation. The first involves collecting relevant information to assist in realizing the marketing goals. This is called marketing intelligence. This platform makes use of tracking codes on webpages, social media, and emails to enable the marketing team track behaviors of visitors interested in the product or the service that the company is marketing. The team also gains a measure of intent.

Examples of tracking includes recording the link that was clicked in an email, search terms that visitors used to access a website, a forum thread that was followed or a social media group that has so many followers. Buyer behavior can be tracked by use of such links for a product x. This feedback helps the retailing team develop programs that are in line with the interests of the prospects.

Developments have also brought platforms with the sole aim of moving prospects down the sales funnel. Normal visitors are guides slowly until they are hot customers in waiting. The software scores the prospects in the normal interaction with the online presence of the brand and help nurture their interest until they are ready to buy.

Depending on the client that your company is targeting, you are going to use one of these sales cycles. You may use B2B (Business-to-Business), B2C (Business-to-Customer) or if targeting the government, B2G (Business-to-Government). The platforms are a perfect example how a structured business process can be intermingled with email marketing to chase the right, qualified prospects.

Finally, workflow automation is concerned with the internal bit of the sales cycle. When worked manually, this component tends to delay the whole buying process. Such activities as formulating a marketing calendar, internal collaboration, planning and budgeting can be automated with much ease.

Your CRM administrator feeds the software with the rules and directions. The software then activate other actions needed to be done by the sales team when needed. For example, it may remind them to send emails, design marketing material, or call a client. With marketing automation you are more efficient with very few errors.




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