Advantages Of Using Small Business Voip Phone Systems Over The Old System In Vancouver, BC

By Mattie Knight


Several companies are now appreciating the benefits of the new VoIP systems over the old legacy telephony. They are now switching over to the new systems to take advantage of the benefits. If you are keen on getting better services and at the same time reducing the cost of calling, plan to migrate to the new telephone platform. Here are the other benefits that you stand to gain when using small business VoIP phone systems for your Vancouver, BC entity.

VOIP offers flexibility in that the employees can be reached or reach the office from whatever location they are in the world as long as they can access the Internet. Teams that may be out in the field can receive a call from clients and office as if they are sited on their desks. This also enables a firm invest in home-based or telecommuting opportunities.

The users of the new platform enjoy more options than the old telephony system. They can integrate the telephony into their smart-phones conveniently. The users also do not need t to have an operator or an office receptionist to forward calls that are made to them.

Switchboards and telephone cabling are also not needed. You also do not need an operator for call routing. You can use a standard computer and experience all the phone capabilities. This saves the space requirements. Finally, there are a no expensive maintenance costs like the old telephone. You enjoy a fast and easy way to communicate.

VoIP service providers are great in business support and even do remote servicing. Most of the applications are web-based, which makes it easy for diagnostic functions to be done quite fast remotely. Thus, you have less downtime for your business, which translates to better services to your customer as well as enhancing accessibility by your clients.

Companies receive lots of unsolicited calls that are energy draining and a nuisance. With the technology, you can screen the calls that come to your line and decide how to treat them. The service allows you to save callers and view their ID before taking their calls. For example, if you get a call from family members, you can direct them to your cell phone. You can also disconnect a caller who keeps on calling you to sell some energy boosters.

There are times that employees get inquiries that require them to consult before giving answers to clients. They are forced to call back after getting the answer. With VoIP, they can seek more information or advice on the particular area that the client requires assistance without hanging u or making the client aware of this. This helps convert many prospects to customers.

VoIP has very may features that make it easy to manage your entity telephone including setting quotas, conferencing, auto attendant, Do Not Disturb, Music On Hold, Door phone entry buzzer, call routing, email integration, and many more features. The new system lowers your costs offers scalability. Take advantage of the new system and get better services for you and your customers.




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